If you have a general enquiry please ring our Head Office on 0845 330 3333.
Otherwise please view our list of common enquiries below which should direct you to the correct department.
Please call our First Response Teams
If you have a Tradex policy call 0845 373 1300
If you have Westminster Taxi policy call 0845 373 1307
Please visit our Claims page for more information click here
You can update the MID in the following ways
Please note: Tradex do not accept updates via post, email or telephone.
Please contact the office that you took your policy out from
You will find the telephone number of your allocated claims handler on
your recent correspondence. Please call the 0845 number and input your
handlers 4 digit extension code.
Please contact the Direct Debit Team on 0845 373 1311
Simply select the type of policy you require via the Product finder on the home page.
Simply contact the office that provided you with the quotation. Alternatively use the Product finder to re-direct you
Click here to view all the Tradex offices
Click here to view our Careers page
Click here to view our Complaints procedure
Please click here to complete the registration form.
Tradex Agency Department will review and authorise your registration within a few hours.
You can contact them on 01977 791199
Motor Trade – Road Risks Only quotes are available online click here to login
For all other quotations please call 0845 373 1321 and select Option 1 New Quotes/Renewals
You can update your clients MID online click here to login
Alternatively your client can update their own MID in the following ways:
If you have forgotten your User Name or Password – please click here
If not please contact our Tradex Agency Department 01977 791199
For adjustment quotations please call 0845 373 1321 and select Option 2 Existing/Customer Services
Please contact our Agency Department 01977 791199