Your Tradex Policy

There are various ways to update your record with vehicles for the Motor Insurance Database

Tradex Direct Customers

1. Tradex Website
   Update your MID online via the “My Policy” section – click here to register
2. Trade Check SMS – Text facility
   Update your MID via text – click here to register
3. Via your Broker
   If you took your policy out with a Broker, then please contact the Broker direct

Tradex Brokers

1. Tradex Broker Website
   Update your clients MID online via the “On Cover” section – click here to login
2. Refer your client to the Tradex direct website
   Your clients can register either on the Tradex Website – click here, or with the Trade Check SMS facility – click here

When you sell any vehicles, or return vehicles to the hire company, you must remember to update the MID. If not you may be contacted about insurance claims that have nothing to do with you. Failing to provide updates may also help uninsured drivers evade detection as the vehicle will be incorrectly linked to your insurance policy. To remove vehicles please refer to “How can I update my MID record”

The accuracy of the vehicle information you provide is vital. If you realise that some of your vehicle details are wrong please amend immediately. You can do this via the Tradex website or the Trade check facility. Simply delete the incorrect vehicle entry and then submit the correct details.

European Legislation (4th Motor Insurance Directive) introduced in January 2003 requires that all Member States maintain a national database that contains details of every insured vehicle. These databases are designed to make it easier to pursue cross-border claims, and also help with the enforcement of compulsory motor insurance requirements in the UK.

All vehicles insured on your motor trade policy and all trade plates owned should be added to the MID including

• All permanent vehicles (ie vehicles registered to, owned by, or leased to you) and any vehicles whose use is regularly covered by the policy (e.g. employees’ vehicles)
• Temporary vehicles held for more than 14 days (e.g. borrowed vehicles)
• Stock vehicles taxed and in your possession
• Vehicles for which only contingency insurance is held if they are kept for more than 14 days

In terms of your insurance cover you have 14 days to notify the MID of vehicles being used on the road, however the regulations state that the data must be supplied “immediately” to ensure maximum benefit.

For your own protection we recommend when driving a vehicle that is not on the Motor Insurance Database you carry proof of your valid motor trade insurance. However be aware if the vehicle is not on the database and should they feel need to, the Police are within their rights to impound your vehicle within the 14 day period even if you are carrying proof of your valid motor trade insurance.

The policyholder is only covered on customers vehicles if the vehicle is already insured and hence showing on the database. Customers vehicles therefore should not be added to the policy.

If you have owned the vehicle for more than 14 days the insurer could decline all aspects of cover, also even with a valid certificate in your possession the Police could still impound the vehicle if it does not appear on the database. You will be able to retrieve your own vehicle from the compound but will still be charged the applicable fees by the Police.

Untaxed own or stock vehicles which are kept off the public road and registered SORN do not need to be notified to the MID but for insurance purposes and to fully protect yourself it is best practice to update the MID with all owned vehicles in your possession.

Motor traders should register their trade places on the MID in exactly the same fashion as they would a motor vehicle.

In most cases the Police should accept proof of ownership, a valid driving license and your current insurance certificate. However, every police officer is different and an increasing number wish to see a letter either from the broker or insurer confirming the registration and that the policyholder was indeed covered at the time of seizure.

Tradex will send a current vehicle list at Renewal. It’s important that you check that this is correct and advise Tradex of any additions or deletions. You can do this via the Tradex Website or the Trade Check facility. Failure to carry out these actions means that the vehicle details may not appear correct after the renewal date of your policy and your vehicles will appear uninsured and notified to the police.