If you have a general enquiry please ring our Head Office on 0333 313 1111. Otherwise please view our list of common enquiries below which should direct you to the correct department.
If your policy number starts with TX1 or your claim reference number starts with MX please call 0344 705 8183.
If your policy number starts with TX2 or your claim reference number starts with CX or HX please call 0345 999 8888.
For all others please call 0333 313 3131.
You can update the MID in the following ways
Please note: Tradex do not accept updates via post, email or telephone.
Please contact the office that you took your policy out from
Please contact the Direct Debit Team on 0333 313 2130
To report a new claim please click here and follow the instructions.
Simply select the type of policy you require via the Product finder on the home page.
Simply contact the office that provided you with the quotation. Alternatively use the Product finder to re-direct you
Click here to view all the Tradex offices
Click here to view our Careers page
Click here to view our Complaints procedure
Please click here to complete the registration form. Tradex Agency Department will review and authorise your registration within a few hours. You can contact them on 0333 313 3030
Motor Trade – Road Risks Only quotes are available online click here to login
For all other quotations please call 0333 313 3030 and select Option 1 New Quotes/Renewals
You can update your clients MID online click here to login Alternatively your client can update their own MID in the following ways:
If you have forgotten your User Name or Password – please click here If not please contact our Tradex Agency Department 0333 313 3030
For adjustment quotations please call 0333 313 3030 and select Option 2 Existing/Customer Services
Please contact our Agency Department 01708 982830