Tradex reply to articles published in the Mail on Sunday, The Independent and Daily Telegraph on 11th August 2013 and subsequent press statement issued by the MIB on 13th August 2013.
Within the press articles, it is alleged that an injured teenager and her friends had their telephone records, employment histories and benefit records “blagged” by private detectives.
Like all insurers, we investigate the circumstances of all accidents, particularly those involving serious injury. Tradex employed the services of Watershed Claims Services Limited to look into the accident in 2007, to which the articles refer.
We concur with the MIB that where agents are used to investigate claims that they act within the law and to the highest possible standards, in accordance with industry guidelines.
As the claim remains subject to legal proceedings we are unable to comment further.
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