In the event of a collision, impact or minor crash detected by the Device, the specific data referred to in the paragraph "What Data We Collect", b), will be transmitted by the Device. The data shall then be made available to CG. The data shall be kept for no longer than is necessary and in all instances in line with our policies and procedures.
The time frame of data collection by the Device is outlined as follows:
- location data (paragraph "What Data We Collect",(b) (i) will either be collected within a 2km spatial frequency on urban/extra-urban roads and 30 seconds on motorways or every minute when the ignition is on and every hour when the ignition is off, dependent on which device is installed to the vehicle.
- the data referred to in "What Data We Collect"(b) (ii) will either be collected in the 60 seconds before and 20 seconds after the crash, impact or event and in the 4 seconds before and 4 seconds after the crash or event (accelerometer/gyroscope) or every minute when the ignition is on and every hour when the ignition is off, dependent on which device is installed to the vehicle.
The transmission of data, depending on the type of Device installed, shall take place at predefined (mileage) intervals, not less than 50 km, or every 15 days if the interval is less than the predefined interval.
In the event of a crash, impact or minicrash detected by the Device or in the event of a claim reported to the CG, the transmission of data shall be brought forward to the time of the occurrence of the event or at the request of the Company.
As a result of technological evolution, both the type of data collected, and the time frames may vary. If you have any doubts, please contact us.
If an accident, theft, robbery or natural disaster is reported, or in the event of a claim, the data relating to journeys will be transmitted, limited to 24 hours before and 24 hours after the time/date indicated in the report or claim, or from the time of the last known position of the vehicle (by way of example: in the event of theft of the vehicle, the time limits may start from the time the vehicle was parked) in order to compare them with the crash, impact or mini- crash data recorded by the Device.
Please note that in the event of theft, the data regarding the routes travelled/journeys after the theft will be made available and provided exclusively to the CG and/or the Authorities for the recovery of the vehicle and/or to ascertain any criminal and/or civil liability.
In this case, the data will be retained for the time necessary to manage the claim and/or in the event of legal proceedings.
In some instances, CG have been granted delegated authority from Insurers to handle and settle claims on their behalf. The data collected by the telematics device may be reviewed and relied upon in order to assist us in handling and settling claims.