Contact

Contact Us

If you have a general enquiry please ring our Head Office on 0333 313 1111.
Otherwise please view our list of common enquiries below which should direct you to the correct department.

Tradex Insurance Services is a trading name of Clegg Gifford & Co Limited. If you wish to speak to anyone about your policy, quote or claim, please speak to a Clegg Gifford agent on 01708 971000.

PRESS ENQUIRIES

For press and media enquiries, please email pressoffice@markerstudy.com. Please note, these contact details are for accredited journalists or anyone wishing to obtain company information relating to press issues only. Our press office does not have access to policy information and is unable to handle queries directly from customers.

Existing Customers:

I need to notify you of a new claim ( Show Hide )

If your policy number starts with TX1 or your claim reference number starts with MX please call 0344 705 8183.

If your policy number starts with TX2 or your claim reference number starts with CX or HX please call 0345 999 8888.

For all others please call 0333 313 3131.
I need to update the MID for my policy ( Show Hide )
You can update the MID in the following ways
1. Online via the website – click here to register or login
2. Via your Broker (if you didn’t purchase direct) – you will find their contact details on your correspondence
Please note: Tradex do not accept updates via post, email or telephone.
I want to renew my policy ( Show Hide )

Please contact the office that you took your policy out from
I want to cancel my policy ( Show Hide )

Please contact the office that you took your policy out from

I need to contact the claims team ( Show Hide )

If your policy number starts with TX1 or your claim reference number starts with MX please call 0344 705 8183.

If your policy number starts with TX2 or your claim reference number starts with CX or HX please call 0345 999 8888.

For all others please call 0333 313 3131.
I need to adjust my policy ( Show Hide )

Please contact the office that you took your policy out from
I want to discuss my direct debit payments ( Show Hide )

Please contact the Direct Debit Team on 0333 313 2130
I want to report a windscreen claim ( Show Hide )

To report a new claim please click here and follow the instructions.

New Customers:

I want to get a quote for a new policy ( Show Hide )

Simply select the type of policy you require via the Product finder on the home page.

I want to buy the policy quoted ( Show Hide )

Simply contact the office that provided you with the quotation. Alternatively use the Product finder to re-direct you

General enquiries:

Tradex Brokers:

I want to register for the Tradex Insurance Services Broker website ( Show Hide )

If you would like to discuss this with our team, please contact us on 0333 313 3030
I need a new Quote or to Renew a Policy ( Show Hide )

Motor Trade – Road Risks Only quotes are available online click here to login

For all other quotations please call 0333 313 3030 and select Option 1 New Quotes/Renewals
I need to update my clients MIPD ( Show Hide )
You can update your clients MIPD online click here to login
Alternatively your client can update their own MIPD in the following ways:
1. Tradex direct website

I can’t login to the Broker Site ( Show Hide )

If you have forgotten your User Name or Password please contact our Tradex Agency Department 0333 313 3030
I need to adjust a Policy ( Show Hide )

All adjustments can be instructed online click here to login
For adjustment quotations please call 0333 313 3030 and select Option 2 Existing/Customer Services
I want to apply to be a Tradex Broker ( Show Hide )

Please contact our Agency Department 01708 971000